Document Imaging Specialist
Company: University HealthCare Alliance
Location: Newark
Posted on: May 8, 2024
Job Description:
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we encourage you to take the first step and explore our current job
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Day - 08 Hour (United States of America)
This is a Stanford Health Care - University Healthcare Alliance
job.
A Brief Overview
Health Information Management Services (HIMS) is responsible for
document preparation, scanning, indexing and Abstraction of paper
documents to accurately file in the electronic health record. The
HIMS Document Imaging Specialist resolves problems with documents
such as missing Medical Record Numbers, account (CSN) numbers,
missing pages, and fixes document pages as needed and performs
quality assurance of scanned records. Provides appropriate care to
patients and their families in a compassionate and professional
manner, within the HIMS Document Imaging Specialist scope of
practice as outlined in University HealthCare Alliance (UHA)
policies and procedures.
Locations
Stanford Health Care - University Healthcare Alliance
What you will do
- C-I-CARE (1, 2)
- Executes world class practices of service and patient care in
support of C-I-CARE standards.
- Uses C-I-CARE templates and the following components for all
communication with patients and staff:
- CONNECT with people by calling them their proper name, or the
name they prefer (Mr., Ms., Dr.)
- INTRODUCE yourself and your role
- COMMUNICATE what you are going to do, how long it will take,
and how it will impact the patient
- ASK permission before entering a room, examining a patient or
undertaking an activity
- RESPOND to patient's questions or requests promptly; anticipate
patient needs
- EXIT courteously with an explanation of what will come
next
- Organizing & Retrieving Data (1, 2):
- Works closely with other members of the HIMS team, IT, clinic
staff, Compliance, MPI, etc. to ensure chart accuracy throughout
all clinic systems.
- Assists in researching and locating missing documentation or
incomplete scans. Identifies and escalates non-approved forms to
management immediately.
- Must be able to accurately process other forms of documentation
media which may include but are not limited to CD's, email,
electronic transmissions, etc.
- Checks, collects, and analyzes data for quality performance
improvement and reports findings and outcomes.
- Indexing & Abstraction (1, 2):
- Correctly and efficiently indexes patient documents that will
become part of the electronic health record.
- Correctly and efficiently goes over the quality control (QC) of
the patient documents indexed.
- Correctly and efficiently routes patient documents for
providers for their review.
- Selects from 180+ different document types categorizing the
specific document.
- Types a detailed document description per policy
- Routes patient forms or documents needing a clinical action to
the appropriate staff or clinic.
- Ensures that scan and fax indexing/QC queues are processed in a
timely manner based on HIMS department minimum standards.
- Responsible for timely submission of the abstracted clinical
data from various clinical documents to meet regulations and
accreditation requirements.
- Communication & Office Procedures (1, 2):
- Greets, in person or over the phone, patients and others
entering the department in a courteous and professional
manner.
- Maintains harmonious working relationships.
- Responds to requests from patients, family members, physicians
and staff in a knowledgeable, courteous and professional
manner.
- Takes accurate messages and communicates messages to the
appropriate personnel in a timely manner according to department
procedures.
- Communicates and interacts both verbally and written with
physicians, clinical managers, MA's, consultants, and pod
members.
- Communicates scanning/indexing/EMR issues to IT or EPIC
support.
- Medical Records Releases
- Fulfills all medical records release requests according to
HIPAA policy and procedures.
- Receives released records from other facilities and
scans/imports them into patients' charts per protocol.
- All other duties as assigned including department-specific
functions and responsibilities:
- May be assigned lead duties and have responsibilities for
training lower level employees.
- Performs related work or other duties as assigned and
participates in organization projects as assigned.
- Adheres to safety, HIPAA and compliance policies.
- Assists with other sites indexing as needed. Education
Qualifications
- College level medical legal coursework. Required
- 2 years of medical record processing experience OR graduation
graduation from an accredited Health Information Technology program
or equivalent. Required Experience Qualifications
- Basic knowledge of Medical System Electronic Health Records
(EPIC). Preferred
- Attention to detail and have excellent organizational skills.
Preferred
- Health Information literacy and skills. Preferred
- Knowledge of California Health Code pertaining to medical
record procedures and release of information. Preferred Required
Knowledge, Skills and Abilities
- Verbal and written communication skills that demonstrate
courtesy, compassion and helpfulness in a professional manner
towards employees, patients and patient families.
- Basic high school math, English aptitudes and legible
handwriting
- Basic Windows skills to include keyboarding, mouse movement and
computer data entry skills to enter patient information.
- Computer skills, including accessing and retrieving EMR
data
- Organizational and multi-tasking skills.
- Knowledge of basic office practices and procedures including
filing systems, reference systems and resources, and modern
standard office equipment.
- Knowledge of medical terminology/anatomy and EMR systems.
- Knowledge of State and Federal laws pertaining to privacy and
security of confidential patient information, and the requirements
for release of patient information.
- Ability to work with others in a flexible, cooperative and
collaborative manner.
- Requires concentration to handle varying procedures and
interruptions.
- See attached for physical requirements Physical Demands and
Work Conditions
Physical Demands
- Constant Sitting.
- Frequent Walking.
- Occasional Standing.
- Occasional Bending.
- Occasional Squatting.
- Occasional Climbing.
- Occasional Kneeling.
- Seldom Crawling.
- Constant Hand Use.
- Constant Repetitive Motion Hand Use.
- Frequent Grasping.
- Occasional Fine Manipulation.
- Frequent Pushing and Pulling.
- Occasional Reaching (above shoulder level).
- Frequent Twisting and Turning (Neck and Waist).
- Constant Vision (Color, Peripheral, Distance, Focus). Lifting
- Frequent lifting of 0 - 10 lbs.
- Occasional lifting of 11 - 20 lbs.
- Seldom lifting of 21 - 30 lbs.
- Seldom lifting of 31 - 40 lbs.
- Seldom lifting of 40+ lbs. Carrying
- Frequent lifting of 0 - 10 lbs.
- Occasional lifting of 11 - 20 lbs.
- Seldom lifting of 21 - 30 lbs.
- Seldom lifting of 31 - 40 lbs.
- Seldom lifting of 40+ lbs. Working Environment
- Occasional Driving cars, trucks, forklifts and other
equipment.
- Constant Working around equipment and machinery.
- Seldom Walking on uneven ground.
- Seldom Exposure to excessive noise.
- Seldom Exposure to extremes in temperature, humidity or
wetness.
- Seldom Exposure to dust, gas, fumes or chemicals.
- Seldom Working at heights.
- Seldom Operation of foot controls or repetitive foot
movement.
- Seldom Use of special visual or auditory protective
equipment.
- Seldom Use of respirator.
- Seldom Working with biohazards such as blood borne pathogens,
hospital waste, etc.. Blood Borne Pathogens
- Category III - Tasks that involve NO exposure to blood, body
fluids or tissues, and Category I tasks that are not a condition of
employment Travel Requirements
- 10% travel: These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family
Experience
Stanford Health Care sets a high standard for delivering value and
an exceptional experience for our patients and families. Candidates
for employment and existing employees must adopt and execute
C-I-CARE standards for all of patients, families and towards each
other. C-I-CARE is the foundation of Stanford's patient-experience
and represents a framework for patient-centered interactions.
Simply put, we do what it takes to enable and empower patients and
families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars,
from the patient and family's perspective:
- Know Me: Anticipate my needs and status to deliver effective
care
- Show Me the Way: Guide and prompt my actions to arrive at
better outcomes and better health
- Coordinate for Me: Own the complexity of my care through
coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly
values diversity and is committed to equal opportunity and
non-discrimination in all of its policies and practices, including
the area of employment. Accordingly, SHC does not discriminate
against any person on the basis of race, color, sex, sexual
orientation or gender identity and/or expression, religion, age,
national or ethnic origin, political beliefs, marital status,
medical condition, genetic information, veteran status, or
disability, or the perception of any of the above. People of all
genders, members of all racial and ethnic groups, people with
disabilities, and veterans are encouraged to apply. Qualified
applicants with criminal convictions will be considered after an
individualized assessment of the conviction and the job
requirements.
Base Pay Scale: Generally starting at $25.15 - $32.06 per hour
The salary of the finalist selected for this role will be set based
on a variety of factors, including but not limited to, internal
equity, experience, education, specialty and training. This pay
scale is not a promise of a particular wage.
Keywords: University HealthCare Alliance, Laguna , Document Imaging Specialist, Other , Newark, California
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